On-Site Computer Services
While many things can be resolved via remote access, those things that can not; we dispatch to your place of business (50 mile radius of Poughkeepsie) to resolve.
Pain Point IT Solutions Inc.
A Trusted IT Managed Services and Consultation Company in New York
Monitored Data Backup and Disaster Recovery
Never worry whether your backup actually happened and whether you're ready to restore your business following a disaster.Monitored Workstation Security
Never worry whether your workstations have up to date Anti-Virus signatures or active subscriptions anymore.Secure Remote Desktop Access
VPN's have their place, but most need just Remote Desktop Access. Use our secure Two-Factor Authenticated, encrypted solution as opposed to those "FREE" ones that eventually make you pay a huge monthly fee once you're hooked on it.Managed Cloud VoIP Telephone System
Whether you have an existing phone system that is getting older and unreliable, or looking to upgrade to one with more features and flexibility/integration with your mobile devices and the internet; we can help.Easy to Use Firewall
Firewalls are typically complicated to configure and maintain; but not the ones we put in from Arista. Let us show you how comprehensive this can be.Encrypted E-Mail
We can set your small business up with a means to send encrypted e-mail to your clients, customers, or patients and even filter your outbound mails and encrypt them automatically if someone forgets they should have.Our IT Services
IT Services We Provide For Your Small Business
Remote Support Computer Services
Once we establish our relationship, we can set it up so we have remote access to your computers so we can assist remotely and do after hours work for you to not disrupt your work flow.
Windows Server Upgrades
Microsoft EOL (end of life) dates their server operating systems. That means your server OS will no longer receive critical security and functional updates. Software vendors will also shy away from providing you any support on EOL systems as well. We can help you get into a modern server OS.
Windows Server Security Patching
Microsoft releases security patches for their servers sometimes a few times a month. These updates can often take some time and several server reboots that you simply don't have time for. We can do this remotely attended for you on weekends (or your downtime).
IT Consultation (Virtual CIO)
With close to 30 years of hands on experience in the corporate and small business side of IT, you can lean on me to be your virtual CIO.
Data Room and Closet Builds / Office Relocations
Looking for an IT General contractor to help you design and install a data room for your existing or new office; we can do that.
Office Cabling
We can run new or relocate copper data network cabling from your workstation areas to your data room.
Professional Office Wi-Fi Systems
Good WiFi is becoming a necessity and those ISP provided routers don't always cut it. We can design and install dual-band, secure, meshed Wi-Fi networks in your office space.
Office 365 Migrations
If you're looking to move your e-mail to Office 365 exchange, or looking to centralize your MS Office management, we can help. In most cases you can keep your existing e-mail address.
Data Recovery Service
The worst feeling in the world is when you realize you lost "EVERYTHING" when your computer dies. Most of the times the data is safe; we can extract the hard drive and restore the data and if we can't we have a partner we can send this drive to and they can try to restore the data.
Testimonials
What Our Clients Have To Say
Rich was recommended to us by a business associate. He came in and thoroughly analyzed our existing infrastructure and made sensible recommendations to improve our efficiency and protect our systems. He is very responsive and a pleasure to work with. I highly recommend Pain Point IT Solutions, Inc.
Mary Ann Spilbor Owner, SMI Court ReportingOur company relies heavily on computer and the internet to operate. Recently, we had a few issues with internet connections and Rich came to our office and resolved our issues quickly with little to no down time. I appreciate his friendliness and responsiveness. We are very pleased.
Krista Davis Office Administrator, Red Cedar LandscapesMy experience working with Rich Silva from Pain Point Solutions was exactly that, Painless. Rich helped us with software installation on our server and backup errors we were having. He was very professional and explained what he was doing to resolve the problems. It was a pleasure working with him and I will be recommending Pain Point Solutions to others.
Gregg V. Gerelli President, Gerelli Insurance Agency, Inc.Rich was recommended to us through a business associate when we were looking for IT help. Now he has become our “IT Guy”. Rich is a pleasure to work with and responds quickly to our needs. He did a full evaluation of our system, recommended and implemented updates and provided additional backup solutions to ensure our company data was protected. It’s a great relief knowing that help is a phone call away when we need it! I would highly recommend Pain Point IT Solutions for any IT needs.
Mary Sprong Vice President, Palumbo Block CompanyQwikSource recently had a very serious network security issue. Pain Point Solutions was quick to respond to this urgent issue and secured our network in a professional and timely manner. We are now more secure than ever and back to running our business with a safe network. I highly recommend Pain Point Solutions for any network and computer issues. Thank you Pain Point!
Steve Gebhardt Co-Owner, QwikSource, LLCRich was recommended to us by a business associate. He came in and thoroughly analyzed our existing infrastructure and made sensible recommendations to improve our efficiency and protect our systems. He is very responsive and a pleasure to work with. I highly recommend Pain Point IT Solutions, Inc.
Mary Ann Spilbor Owner, SMI Court ReportingOur company relies heavily on computer and the internet to operate. Recently, we had a few issues with internet connections and Rich came to our office and resolved our issues quickly with little to no down time. I appreciate his friendliness and responsiveness. We are very pleased.
Krista Davis Office Administrator, Red Cedar LandscapesMy experience working with Rich Silva from Pain Point Solutions was exactly that, Painless. Rich helped us with software installation on our server and backup errors we were having. He was very professional and explained what he was doing to resolve the problems. It was a pleasure working with him and I will be recommending Pain Point Solutions to others.
Gregg V. Gerelli President, Gerelli Insurance Agency, Inc.Rich was recommended to us through a business associate when we were looking for IT help. Now he has become our “IT Guy”. Rich is a pleasure to work with and responds quickly to our needs. He did a full evaluation of our system, recommended and implemented updates and provided additional backup solutions to ensure our company data was protected. It’s a great relief knowing that help is a phone call away when we need it! I would highly recommend Pain Point IT Solutions for any IT needs.
Mary Sprong Vice President, Palumbo Block CompanyQwikSource recently had a very serious network security issue. Pain Point Solutions was quick to respond to this urgent issue and secured our network in a professional and timely manner. We are now more secure than ever and back to running our business with a safe network. I highly recommend Pain Point Solutions for any network and computer issues. Thank you Pain Point!
Steve Gebhardt Co-Owner, QwikSource, LLCRich was recommended to us by a business associate. He came in and thoroughly analyzed our existing infrastructure and made sensible recommendations to improve our efficiency and protect our systems. He is very responsive and a pleasure to work with. I highly recommend Pain Point IT Solutions, Inc.
Mary Ann Spilbor Owner, SMI Court ReportingGot an IT Pain Point ? Probably.....
Lets Discuss Your IT Pain Points
If you have gotten to the point where you need to outsource some of your IT functions to a professional who will help you be much more efficient, secure, and provide peace of mind that your very important, often neglected IT issues are being tended to every day, lets talk. Every business is unique and one size does not fit all when it comes to your IT. We will work together to get you what you need, a la carte. We will not lock you into a package with a bunch of fluff you don't need or understand. Everything is transparent and does not need to be confusing. There is never a charge for an initial conversation. - Rich Silva, Founder and President
